Privacy & Cookie policy

This privacy statement covers personal data collected or used by Tentailor. Tentailor  appreciates the interest you have shown in the company and services by visiting www.tentailor.com or related communication channels, including but not limited to social media (collectively "Tentailor pages"). This privacy statement covers all personal data that Tentailor collects during your interactions with Tentailor, such as when you visit the website, use services offered by Tentailor, subscribe to newsletters, contact Tentailor, and so on. This includes, but is not limited to, all online and offline data collections of all types of personal data.

Why are we asking you to share your personal data?

We ask you to share your personal data with us for the following purposes, but not limited to:

• Purchasing Tentailor services online or offline;
• Requesting information about Tentailor services;
• Participating in Tentailor online communities, including our channels/pages on social media platforms;
• Saving your preferences for future interaction with and communication from Tentailor;
• Helping us develop services and campaigns specifically targeted to you, optimise our service and continue to improve our website;
• Receiving personalised messages and special offers and advertisements tailored to your interests, based on the information you have shared with us and the information we have collected via cookies or similar techniques about your use of Tentailor’s website/social media.

When you deal with Tentailor in the capacity of a business customer, supplier or business partner, we ask you to provide us with personal data for the following purposes, among others:

• Maintaining customer relationships
• Facilitating access to information
• Improving communication
• Analysing and understanding customer interactions
• Answering questions or resolving service complaints, as well as informing you of their status
• Conducting a satisfaction survey on services provided

The types of personal data we may collect

During your interaction with Tentailor, for example by registering for the newsletter, purchasing a service or visiting Tentailor pages (such as "Follow us on LinkedIn"), we may ask you for or receive certain information, such as

• Your name;
• Your profession;
• Name and address of the company for which you work
• Your professional email address;
• Your professional work experience;
• Your telephone number;
• Your social media profiles;
• Your gender;
• Your age;
• Your use of and activities on our Tentailor pages;
• Other personal data applicable in the context of the business relationship, e.g. your hobbies/interests

Depending on the preferences you have set on various social media platforms, certain personal information may be shared with Tentailor. For example about your online activities and social media profiles (such as your interests, marital status, gender, username, photo, comments you have posted, and so on). In addition, we may collect personal data via cookies or similar techniques, including but not limited to:

• Your IP address;
• Your cookie ID;
• Your web browser;
• Your device type;
• Your location;
• The web pages you visit on our websites;
• The advertisements you view or click through;
• The emails sent by Tentailor that you open or click through.
• We do not retain your personal data for longer than is strictly necessary to fulfil the purposes set out in this privacy statement.

Different ways we collect your personal data

You may share your personal data with Tentailor  in several ways, including but not limited to:

• Your communications with Tentailor about a product or service, for example the questions you have asked us or requests you have made;
• Contacting one of Tentailor's employees via email, telephone or in writing;
• Ordering a product or service;
• Participating in a promotion, event;
• Participating in a social media activity related to a Tentailor offer (for example, by clicking 'Like' or 'Share');
• Subscribing to the Tentailor newsletter;
  Cookies stored on your computer or mobile device when you visit our websites;

 

We use cookies when providing electronic services. A cookie is a simple, small file sent from this website and stored by your browser on your computer's hard drive. You can disable these cookies via your browser.

Through our website, cookies are set by the company Google, as part of the "Analytics" service, and by the companies Lead Forensics and Facebook. For emailing campaigns, we use the software Mailchimp.

On our website and in mass mailings, cookies may be used for the following:

• Tracking the number of visitors to our web pages.
• Tracking the time each visitor spends on our web pages.
• Determining in what order a visitor views the pages on our website.
• Assessing which parts of our website need improvement.
• Optimising the website.
• The Facebook pixel allows us, if you are logged into Facebook, to show you relevant ads on Facebook and measure the results.
• Analysing opening rate and click behaviour in email campaigns.
• If you prefer to block analytics' script altogether, you can download an opt-out plugin for Google Analytics here. With this plugin, your visits will no longer count in the statistics of all websites using Google Analytics.

If you do not want your click behaviour to be tracked in email campaigns, you can withdraw your consent for this at any time via the preference centre found at the bottom of every mass mailing.

Sharing your personal data with others

Tentailor may also obtain your personal data if you are a client of a Tentailor partner. If you do not want Tentailor to use personal data that you have not provided yourself, please let us know by contacting us at info@tentailor.com.